21 compo claims against the Vic & ten come from its own staff

Victoria Hospital
Victoria Hospital

KIRKCALDY’S new state of the art hospital wing has generated 21 compensation claims - including ten from its own staff.

The hospital has also received 365 complaints sincee it was opened.

The figures revealed last week show that in the 15 months since the £170 million complex was opened, the Vic has been sued for clinical negligence by 11 patients or their representatives, and by 10 members of staff claiming employer’s liability.

Last month the Press carried the story of 95-year-old Janet McGowan whose relatives claimed she died “in agony” six days after undergoing a routine operation to remove bile duct stones.

They said that during the day patient procedure the Kirkcaldy pensioner’s throat was torn.

Last February we told how a woman gave birth on the freezing pavement outside the hospital’s maternity unit after, she claimed, staff failed to answer a bell at the door.

Anne Buchanan, NHS Fife board nurse director, said: “Since the realignment of acute and emergency services to one site in January 2012, the NHS Fife Acute Division saw 91,026 patients up until March 2013.

“During that same period, there have been a total of 365 formal complaints from patients who have received care at Victoria.

‘‘This equates to 0.04 per cent of patients seen by the acute division.

“We take all complaints very seriously.

‘‘We are committed to doing our best for every individual in our care and take action to rectify any areas where we fall short of the standards we set ourselves.”

Mrs Chris Bowring, director of finance, added: ”We are unable to comment on any specific compensation claims.

‘‘ The 11 claims referred to in the FoI response do not necessarily relate to the time period between January 2012 and March 2013 as there is often a delay between the incident and the claim.

‘‘When a claim is submitted, it is thoroughly investigated before a decision is made. It is important to note that not all claims lead to a settlement.”