Cupar opts for self-service at Council office

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A SELF-service point is to be installed at the County Buildings, Cupar, to give local people better access to Fife Council services and personnel.

The facility, which incorporates a computer, will be a feature of the refurbished local office when it reopens.

It has been welcomed by Cupar councillor Margaret Kennedy, who has been urging the authority to make itself more accessible as part of the office improvements.

Councillor Kennedy said she had pursued the matter with officers as she was keen to provide the public with greater access to council services, at no further cost to them.

She had asked about the possibility of an internal phone and was “delighted to hear” that a self-service point was to be installed – like the example in the Glenrothes local office.

Cllr Kennedy said: “This point will have a computer so that members of the public can access on-line information or request forms, plus more importantly the use of an internal phone enabling a much more direct option to resolve difficulties or concerns.

“A quick dial system will be used – one number only to access a service – so much easier.

“I look forward to seeing the refurbished local office open and seeing how other plans come to fruition which will help the public further.”