I was left for hours in waiting room

3111087 SSFF andrew skirving 'Andrew Skirving who after treatment was left in his pyjamas after being ambulanced to Queen Margaret Hospital, Dunfermline in the early hours and had no means of getting home - at home in Overton Mains, Kirkcaldy
3111087 SSFF andrew skirving 'Andrew Skirving who after treatment was left in his pyjamas after being ambulanced to Queen Margaret Hospital, Dunfermline in the early hours and had no means of getting home - at home in Overton Mains, Kirkcaldy

A KIRKCALDY pensioner who was left in a hospital waiting room for hours after being discharged has lodged an official complaint.

Andrew Skirving (73), Overton Mains, sat for hours in his pyjamas at Queen Margaret Hospital, Dunfermline after receiving no help from staff to arrange transport home.

Mr Skirving has described his treatment as ‘disgraceful’ and has called on NHS Fife to make a written apology.

The pensioner told the Press he was at home on Friday night when he began suffering intense pain in his lower back.

It was so unbearable that his partner Elinor Crombie (62) had to call an ambulance.

She was advised by paramedics there was no need for her to go with Mr Skirving as it was late at night and there was a chance an ambulance would bring him home after he had been seen.

She said: “The ambulance came at around 10.45 p.m and he was seen by a doctor after an hour and a half.

‘‘He was given two Co-codamol for the pain and was told he could go home after 1.00 a.m.

No money

“He asked if he could get a taxi but was told he would have to pay for it - but he had no money on him.

‘‘The same person told him he could get a bus the following morning but how was he meant to do that when he had no money and was wearing pyjamas?

“He didn’t have any money left on his phone so couldn’t make outgoing calls.

‘‘I called his mobile at 3.30 a.m and he told me he was still in pain and had been left.

‘‘He said he would have to wait until the next day to get home. I immediately called a friend who went in and brought him home.’’

Elinor added: ‘‘I am absolutely disgusted that he was just left to sit there in his pyjamas and not one member of staff asked how he was getting home or bothered to help to arrange transport for him.

‘‘What if he didn’t have anyone?

‘‘Would he have just been left sitting there? It’s totally unacceptable for a 73-year-old man to be treated like that.”

Mr Skirving complained and received an apology over the phone from a senior nurse, but he said: “I want a written apology. To leave me just sitting there for hours was a terrible thing to do to anyone.”

A spokesman for NHS Fife said: “We can confirm that we have received a complaint. Our Patient Relations Team is currently looking into it and will liaise with the family directly.”