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Parent raps St Andrews taxi firm

A ST ANDREWS taxi firm has lost its council contract to provide a service taking children from Strathkinness to Lawhead Nursery after only 24 days - following a catalogue of complaints from parents.

Strathkinness resident Ky Thomasson-Kay, whose three-year-old daughter, Kirsten, was one of the youngsters involved, told the Citizen that operator Town and Country Taxis had been "rude, argumentative, aggressive, late and just non-compliant."

Mr Thomasson-Kay said this week: ''The contract was not being carried out as we need it to be.

"They treated this job as any other taxi job and it's not. We are not a last-minute job to be handed out. Child seats need to be collected, the duty parents need to be collected - and sometimes, siblings too.

''The job cannot be performed in the shortest time possible. We need a driver who knows the job, not someone turning up when they feel like it.

Read the full story in this week's Citizen


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Weather for Kirkcaldy

Thursday 24 May 2012

5 day forecast

Today

Sunny spells

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Temperature: 11 C to 17 C

Wind Speed: 12 mph

Wind direction: East

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Temperature: 10 C to 16 C

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