Scottish Water is to carry out a major survey to find out the views of up to 1000 local businesses and households regarding the Methil Ming.
The utility company revealed to stakeholders at a meeting on Friday that it is hoping “to try and pick up information” by carrying out the telephone exercise.
However MP Lindsay Roy, who attended the get-together, issued a warning to the utility company afterwards saying that time was fast running out for it to solve the noxious odour problem coming from its Levenmouth Waste Water Treatment Plant which has plagued the area for many years.
“What they’ve done so far doesn’t appear to be working and everyone’s patience is wearing very thin indeed,” he said.
“Local people are very angry and effective action, not more promises, is needed now.
Exactly what sort of new information Scottish Water hopes to find out with the latest survey isn’t clear.
It already operates a complaints phone line which surveys callers on the stench when they call, and local group Friends of Levenmouth Action Group (FLAG) has also carried out an online survey of its own which gathered information from 180 responses.
Despite this, the problem has never been fixed and complaints have soared again recently, with 72 officially made in July and 25 during the first two weeks of this month.
A Scottish Water spokesman said: “This was a very constructive meeting where we explained our continuing work to investigate issues of odour in the local community.
“We are examining possible additional measures and will update stakeholders and the community going forward.”
Mr Roy said Scottish Water also proposed to investigate if there would be any benefits from increasing the stack height at the waste water treatment works; additional chemical dosing trials; an operational review of all stages of the odour treatment process; and replacing venting manhole covers.
Mr Roy continued: “I appreciate that Scottish Water and Celts now acknowledge that the waste water treatment works is the source of the noxious odours and say they are determined to resolve it, but they have been saying that for years and quite frankly local people have little faith in their promises.
“Scottish Water’s chief operating officer Peter Farrer has given me a commitment that they will get actions in place and I intend to hold him to that, because communities have had to put up with this for far too long.
“The next meeting is due to be held in October and is crucial. We must be given hard and fast indicators of what new steps are being taken to bring an end to this horrible stench which regularly blights people’s lives.”