MP’s fury at services

MP Lindsay Roy
MP Lindsay Roy

MP Lindsay Roy has called on the Department of Work and Pensions and the firm it uses to carry out work capability assessments on people claiming employment and support allowance, to “get their act together.”

Mr Roy hit out after a constituent encountered a host of problems when he tried to get a replacement medical questionnaire sent out by Atos Healthcare

The 34-year old, who doesn’t want to be identified, had countless difficulties getting through to Atos and found the staff, when he eventually did get through, to be rude.

Mr Roy said: “The DWP and Atos really need to get their act together and make it much easier for people to access information and help – you could be forgiven for thinking it was a deliberate policy aimed at putting claimants off.”