Support team delivers real help to Kingdom Group tenants in Fife
Kingdom Group’s Tenancy Support Services (TSS) team has delivered more than £1.3million in estimated financial gains for tenants and householders across Fife, Clackmannanshire, Perth and Falkirk during 2025.
Since the start of the last financial year, the service received nearly 900 referrals, exceeding its targets while providing vital support to help people feel safe, warm and secure in homes.
The team of seven offers assistance designed to reduce homelessness, and help households sustain their tenancies. Support includes budgeting advice, help with bills and debt, food and fuel poverty support, digital inclusion, and guidance to develop tenancy and life skills.
Many tenants have been supported to access benefits and discretionary funding that would not have been possible without the team’s intervention. In some cases, this has resulted in additional income worth thousands of pounds each year.
Others have received practical support such as new cookers, flooring or grocery vouchers, helping them to get back on their feet during difficult periods.
The service has also delivered thousands of hours of support, including help with form-filling, understanding official correspondence, liaising with utility providers, advocacy, and accompanying tenants to appointments.
Abi Fox Donnelly, team leader, said: “Kingdom as a group provides the bricks that make a home, but our service, alongside others, helps people build the foundations around their life - health, money management, children, social inclusion and everything else that helps people thrive.”
Kingdom’s ring-fenced Tenant Assistance Fund, which provides crisis and preventative support, has helped hundreds of households with items such as white goods, flooring, energy top-ups and deep cleans, enabling people to settle into new homes, recover from crisis, or remain safely housed.
It has also supported a sector-leading partnership with Change Mental Health, embedding mental health resilience support within housing services. Project Lead, Isla Aitchison, noted that there have been over 50 referrals, with many tenants reporting
improved ability to cope during crises and sustain their tenancy.
The TSS programme, alongside the resilience project, continue to play a vital role in reducing homelessness, improving financial wellbeing, and supporting healthier, more resilient communities.