Three property ‘Oscars’ for Fife business as it toasts more success
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Fife Properties received the gold award for ‘best estate agency in Scotland, plus the number one estate agent and letting agent in Fife. The awards were revealed at the Grosvenor House in London at a ceremony hosted by Phil Spencer, who is synonymous with Channel 4’s Love It Or List it series.
It was the fourth year running that the firm has been recognised – to the delight of its management.
Jim Parker, managing director, said “It means so much to us as we know it’s our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service and this proves we are delivering what we promise.”
Richard Cook, lettings director, added: “It’s absolutely fantastic that once again we are recognised by our landlords for our commitment to customer service and getting results. I’ve always maintained that by exceeding our customers expectations the reward will follow and being voted Fife’s number one letting agent for the 13th time is an exceptional achievement.”
The awards, which celebrated their 20th birthday, power the ESTAS own customer review platform which recognises the best estate and letting agents for customer service based on ratings from clients who have been through the whole moving experience with an agent. This year’s results were calculated from over 300,000 customer review ratings.