Coronavirus: Fife advice group cancels face to face meetings

Citizens Rights And Advice Fife (CARF) has stopped all face to face meetings with clients, and switched to a phone and online service.

The decision took effect on Wednesday.

It came in light of Government guidance, and aims to protect the health of staff and volunteers as well as clients.

CARF is asking people not to visit their frontline offices as they are not open and there is no-one there to offer advice.

The group has also cancelled all outreach services for the present time – and will contact anyone with an appointment.

In a bid to maintain its services, CARF has enhanced its telephone advice provision and is directing people to its website

It has all the most up to date advice on all those issues it deal with, and if anyone has further queries they can call 0345 1400 095 for general enquiries or 0345 1400 094 for debt advice. For help to claim Universal Credit please contact 0800 023 2581

In a statement, the group added: “Please be aware that as an organisation, we are also being significantly impacted and are operating with less resource than normal. As a result it is likely that there will be significant delays on our phone lines. As such, we would reiterate to only call the above numbers if you cannot find the information you require on our website.​

“We would like to thank our clients in advance for their patience whilst we have moved to this type of service. It is important to recognise that we are not stopping services, we are simply changing the way in which they are delivered.”

www.CABFife.org.uk