Advice centre struggles to cope

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FIFE’S leading advice and rights agency is under so much pressure due to welfare reforms that it is struggling to offer face-to-face appointments.

Norma Phillpot, chief executive of Citizens Advice and Rights Fife (CARF), added that as demand for advice on reforms has soared, her organisation is actually facing a further cut in its core funding next year.

She said: “Our welfare benefits enquiries are up by 15 per cent and this now represents 40 per cent of all issues we deal with - more than half of these issues raised relate to Disability Living Allowance or Employment and Support Allowance.”

Area MP Lindsay Roy is urging the Government to look again at the changes.

He said: “No-one would argue that the welfare benefits system was complicated and needed to be looked at, but it cannot be right that the changes are leading to many more worried people coming to agencies such as CARF for advice.

“Something is wrong and the Government must review the reforms as a matter of urgency.”

If you are in need of help or advice from CARF, please call 0845 1400 095 or visit it website at to find out more.