Video shows Dunfermline Kingsgate Shopping centre staff threaten man who was filming

A Fife shopping centre is investigating after a video emerged which appears to show a security guard threaten a man who is filming and trying to stop him from leaving.

Monday, 8th March 2021, 3:42 pm
The incident happened at the Kingsgate Centre, Dunfermline.

The video shows a dramatic incident at Dunfermline’s Kingsgate Centre, understood to have occurred on Monday, March 1.

The YouTube clip, uploaded by Alan Newton, appears to show a security guard threaten him for filming in the centre, try and knock the phone out of his hand, block his way out, and even ask: “would it be funny if I f*****g knocked you out?”.

Taking pictures or video is understood to be prohibited by centre management, but the man says during the clip that he was continuing to film out of fears for his own safety.

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There are also claims on the video that the staff member assaulted the man holding the phone.

The incident ended with further staff members arriving as the man was escorted from the premises, with both he and staff then shouting at each other as he left.

In a statement, shopping centre management said: “We have been made aware of the video footage produced by Mr Alan Newton on Monday 1st March 2021 at the Kingsgate Shopping Centre, Dunfermline.

"We acknowledge the actions by members of our security team falls below the high standards of professionalism expected by us and our customers.

"As a consequence a formal investigation has been commenced.

“The act of producing video or still images, is prohibited under Home Office guidance in privately owned places open to the general public and this is clearly stated at every entrance to the Kingsgate Shopping Centre. However, it appears we failed to communicate this in an appropriate manner to Mr Newton.

“Our thorough investigations will continue and any resultant actions affecting the relevant site personnel will be undertaken by their employer, our SIA ACS accredited third party supplier Joint Security Services.

“I would like to assure you that all members of the Kingsgate Centre team work tirelessly to ensure the safety, security and comfort of our valued customers.”

Police also confirmed that they are investigating the matter.

A Police Scotland spokesperson said: "We can confirm that a report was received around 3.30pm on Monday, 1 March.

"Enquiries are ongoing."

Attempts have been made to contact Alan Newton.