Post Office under fire after three week closure in Kinghorn

editorial image

A Kinghorn councillor has hit out at the “lack of service” being delivered by the post office in the village.

Kinghorn post office, within the Good News store in Rossland Place has been closed since the start of May due to “computer problems”.

Councillor Susan Leslie says she has been in almost daily contact with officials from the Post Office to find out why the Kinghorn branch remains closed three weeks after a computer system problem forced it to shut - but she is no further forward.

Councillor Leslie said: “There appears to be a total lack of urgency about sorting out this problem.

‘‘Many pensioners and small businesses in Kinghorn are suffering by having to travel to Burntisland or Kirkcaldy to get the service they should be getting on their doorstep.

“The situation is being made considerably worse by officials failing to even give information on what the problem is and why it is taking so long to resolve. People are completely in the dark on when we can expect it to be fixed.

“I am phoning them almost every day to try to get some sort of information, but I am not having much luck.

‘‘I will continue to pester them until I get some answers, but it is extremely frustrating when people are asking me what is happening and I an unable to tell them very much.”

A spokesman for the Post Office said: “We would like to apologise to customers for any inconvenience caused by the temporary closure of Kinghorn Post Office. This is due to operational issues, an engineer is scheduled to visit the branch soon.

‘‘We are working hard to restore services to the area as quickly as possible. In the meantime, customers can access Post Office services at any branch, with Burntisland Post Office being the closest alternative. ”